Morada Albuquerque Testimonials

“My mother has lived at Morada Abq for the past 2.5 months in the assisted living area. Her one-bedroom apartment is in fine shape and plenty spacious with great lighting. The individual cooling/heating units are a huge improvement over the HVAC system of her previous care facility. The staff treats her wonderfully and with utmost respect. I have heard the medical technicians and caregivers interact with her in her room while I was listening on the phone and I have no concerns on the quality of care and compassion they administer. As her memory degrades they adjust to her comfort needs. I would like to specifically mention Erica Costello (Senior Lifestyle Consultant) who has been an invaluable resource to me in her very timely responses to my questions, even when they may not fall under her responsibility.”

-Carl S.

“I can't say enough about the incredible staff at Morada Memory Care. We took our mom to Morada after she had a brief stay at another facility in town, which was one of the worse places we have ever encountered after she because a resident. From the first call to Morada to the memory care level, everyone at Morada has been great, but especially the memory care staff. Kim, Gloria, Enriques, Liz, Gina, Juan, James, and all the other staff that I can't recall their names right this moment, were nothing short of incredible with our mom. She was wheelchair bound when we took her to Morada and within a few short months she was up and outwalking everyone. They all truly went above and beyond for her as well as all the other residents. We knew that we had found the place that we were all comfortable with leaving her at and knowing she would be well cared for. They are all so compassionate, kind, and understanding. I can't sign their praises enough. If you have a loved one who needs assisted living or memory care, don't hesitate to reach out to Morada. I would give them a 1000% recommendation!”

-Jennifer M.

“My mom has been at Morada for 6 months. She is elderly and has dementia. Morada’s feedback and our experiences led us to the conclusion that she needed memory care. Everyone we have dealt with at Morada has been very compassionate and helpful during this new and challenging experience for my family and I. The memory care staff has been amazing! Kim and her whole team have treated my mom like family since the day she moved there. Mom enjoys the daily activities and companionship from the residents and staff. Thanks for all that you do, it has really made us more comfortable with entrusting her care with you.”

-Chris M.

“Great place for your loved one. I placed my brother here with Erica’s help. He was in the nursing home recovering from a burn he received at Presbyterian hospital. Erica was super supportive for helping me get him into the assisted living area. She kept in touch with me on a regular basis and made me feel comfortable during the transition. My brother has a very nice corner room with a great view and he loves it. Erica and Lindsay, director of the facility, worked tirelessly with me to make the arrangements. I live in Texas so they helped me to get my brother into a great place. He has a studio apartment with plenty of space for his belongings. He was so pleased to have his furniture around him. It’s very important to him that he is able to remain independent and everyone there encourages him to remain independent but they also make sure he is reminded of their availability. They check on him every 2 hours all throughout the night to make sure he is safe along with assisting him during the day when he needs help. He loves his caregivers. He loves the fact that he can have extra servings at meals. He has lost over 50 pounds from being bedridden in the hospital. He has a brain tumor so he’s unstable when he walks but none of the assistants hurry him they just stand by and make sure he doesn’t fall. They treat him like he’s the only person in the facility who needs help. Oscar and Alex are talking to him like he is an important friend. I love the extra attention they all give to each patient. Nikki and Val make sure he gets his medication on time and they keep the records updated. They are great nurses to manage so many patients and treat each one individually. Camille manages the front desk like a kind and caring general. She made sure that my brother received the correct wheelchair when it was delivered. I didn’t have to call the DME company to have them provide the right wheelchair. She called and corrected the issue. She and Erica kept me apprised of the situation when I returned to Texas so that I could know that my brother was being cared for and loved. I can’t say enough wonderful things about this facility. They truly care about every patient there. The residents have a beauty salon, library, movie theater, and attentive waiting staff in the dining room. You have given me peace of mind in a stressful situation. Thanks Morada for all you do to make the residents feel safe and happy.”

-Cande S.